In the upper-right corner, tap the Audio and Subtitles button. 2 Answers By Expert Tutors Stay organized with collections Save and categorize content based on your preferences. Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. Customize subtitles and captions RespectAbility Providing 1,500 hours of audio described content. HBO Max is also available at a lower price point than other streaming services. This can be highly irritating for those without vision problems as it creates If I switch to Spanish it turns off but then when I switch back to English original, it does the descriptive audio. Uninstall the app, download it again, then run the app. So I turn it off and it's fine for the rest of that episode or movie, but even if I immediately roll into another episode or movie, it's back on again and I have to turn it off. It is a great option for people who want to watch TV and movies without commercials. This can be highly irritating for those without vision problems as it creates more audio and detracts from the viewing experience. Are you on the latest version? One feature that makes HBO Max stand out is its support for audio description. 3. When watching HBO Max on Roku, the narrators voice can sometimes be a bit too loud and intrusive. Search for the Voice Recognition tool in the Smart features. One of the features of HBO Max is the ability to change the audio settings. Scroll using the arrows in the image below in order to see a visual representation of the steps below. Press question mark to learn the rest of the keyboard shortcuts. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. Privacy Policy | Audio description helps blind consumers get the full experience of a piece of entertainment, similar to how captioning helps deaf consumers. There are some other things that you can try if you are not getting any audio. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. Next, insert headphones into your device to confirm if there is any sound. The audio description bug has been ongoing for quite some time. Happening to me just watching on my iPad on mortal Kombat. WarnerMedia Direct has agreed to provide audio description for at least 1,500 hours of new and existing programming on HBO Max by the end of March 2021. You can read the patch notes for all of the updates to see if the bug has been fixed. For shows and movies that have audio descriptions, the tracks can be turned on from within the caption settings at the bottom of the video player. Descriptive Audio is a feature that each streaming service implements on its own, so if you hear it and want to disable it, you need to do it from within the streaming app where you hear the audio. cshutch. This can be useful if you are having difficulty hearing the audio or if you want to change the audio to a different language. For those who are unaware, audio description is a secondary audio . 3. Here is a tutorial on how to turn off or disable the Talk Back Feature (aka audio guide, voice view, voice assistance, screen reader, etc) on the new Amazon Fire TV Stick 4K MAX (. Toggle the Descriptive Audio switch to Off. Try reversing the ends of your HDMI/optical cable or using a different cable. HBO Max | Learn all about HBO Max accessibility features. Providing accessibility assistance and tips for people with disabilities in the HBO Max Help section. So far, the described shows and movies include Euphoria, His Dark Materials, Generation, Batman v Superman: Dawn of Justice, Dunkirk, and more. See below for additional details. Know more about HBO Max Audio Description. Move down and choose the Audio and Subtitles icon. Ultimately, HBO Max is describing everything because it wants to make sure that its users know what theyre getting when they sign up. To disable HBO Maxs narration, follow these steps: 1. Here's how to turn captions or subtitles on or off, customize their appearance, and choose an audio language: To change subtitles, closed captions, or audio: For more info about audio descriptions, see Accessibility features. Try using another HDMI port on your TV. Los Angeles, April 1 Last week, HBO Max became the latest streaming giant to add audio description to their content. Why cant I turn off Audio Description on HBO Max. Apple TV), wait a minute, and plug it back in again. Terms of Use | Select Voice Guide twice. HBO Max has two different ways of disabling audio descriptions: one that is specific to individual movies and TV shows, and one that is global for all content. Press the Home button on the Roku remote. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. Another reason HBO Max is describing everything is to generate hype for its upcoming launch. You can wait for the problem to fix itself, but if it gets on your nerves, message the HBO Max service directly to deal with the glitch. The second reason you might not be able to turn off audio description is that the feature might be turned on by default. 1. The accidental switching on of the audio description can be removed by clearing the cache. I use a Samsung galaxy A32, however, the instructions are similar on other Andriod phones, Follow the following steps to clear the cache related to the app, Scroll using the arrows in the image below in order to see the steps, You may want to delete the app from your device altogether, Afterwhich you may want to reinstall the application over a WiFi connection, This can be done by taking the following actions, Start by closing the HBO Max app on your phone, Then close all of the other apps on your phone as well, Restart the app switch it on/open it and see if the audio descriptions are still there or if they have disappeared, If they are still there, then repeat steps 1 and 2 and restart your phone. This is the best option if you want to remove the audio description from all programmes. Android phone or tablet, or Amazon Fire tablet. Start playing something, then click the screen. If you want to turn them back on, you click on English CC below. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. How to turn off audio description on HBO max 1. thats it. How to Turn Off Audio Descriptions in HBO Max - Alphr Ensure that if you have Bluetooth on, then it is paired to your device and not anyone elses device. The fastest way to fix any problem with the HBO Max app is to restart it. The rollout follows a settlement between WarnerMedia and blind individuals and advocacy groups that was reached last October. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The memory of the audio description might be temporary, which will be removed after you have signed out of HBO Max. Do not select anything with audio descriptions next to it. To help visually impaired people to enjoy a show or a movie was the intention behind the feature. To disable it for cable, you need to turn off the cable network's Secondary Audio Programming (SAP). Choose your profile (upper right), then Settings, scroll down to Captions and Subtitles, and choose Manage Preferences. This guide will show you how to turn it off. There will be ongoing efforts to increase HBO Max's described library from 1,500 hours to 3,000 hours by the end of March 2022. Scroll down and tap on Audio Descriptions. Open HBO Max and sign in to your account. If you find your Roku player talking to you, there are two possible explanations. Turn them off on HBO Max under subtitles? I just updated my HBOMax app on Apple TV and it went away immediately. With audio description, they can enjoy all of the content that HBO Max has to offer. Keep in mind that iPhones do not have the functionality to clear cache, therefore this is only applicable to Andriod phones. English - Original instead of English - Audio Description ). Contact HBO Max Support 7. Audio description is a narration of the visual elements of a programme, which is inserted between the dialogue and sound effects. By releasing a lot of information about its platform, HBO Max is hoping to convince people that it is worth their time and money. HBO Max is a new streaming service from HBO that launched in May of 2020. You can also turn captions or subtitles on or off and customize their appearance. Press the back button to save your changes. Now, HBO Max will no longer narrate your shows and movies. Hope this helps!! Scroll down and select "Audio Description.". Previous: Diving In: A shining example of how people with disabilities can and should be depicted in media, Next: Short Film NayNay Too Bomb Brings Awareness to Disability Inclusion and Representation, Mailing Address: Finally, the narrator can help draw attention to important plot points. For those who are unaware, audio description is a secondary audio track, which consumers can turn on and off, that narrates the scene in between lines of dialogue to help low-vision/blind viewers better understand the scene. Fortunately, there are easy ways to fix it. yes go to home help & settings go to Audio go to Altermate Audio go to default audio default audio language press rightto go to audio description it will be ticked move up to english press till it is ticked. There may be times when you dont want descriptive audio to play on your iPhone. Restart your device. The Bottom Line how to turn off audio description on hbo max How to turn off HBO Max? It's always off by default, but many streaming services like Netflix, Hulu, HBO Max, and others support an accessibility feature known as descriptive audio which narrates descriptive information about scenes in addition to the usual dialog, sound effects, and soundtrack. Go to the Audio menu then select English, not English [Audio Description].. HBO Max features great content, but it doesnt matter if you cant enjoy it to the full. It let me turn off captions and select the description option and then select English and it stopped but I have to do that every time another episode or movie plays. Start watching something and then tap the screen. Narrator on Wonder Woman! How to turn off HBO Max? : r/HBOMAX - reddit Some makes of TVs have a dedicated button on the remote control. Havent figured out a way to make this permanent. To change the caption styling, on your Roku go to Settings > Accessibility > Caption style. HBO Max | Find out how to change subtitles, captions, and the audio in Tap the screen to open the player controls. The Drive and its partners may earn a commission if you purchase a product through one of our links. Click X to save your changes. With the addition of this service, HBO Max now joins other streaming services like Netflix, which has been providing audio description on all of their original content for several years. Whether you have a Samsung smart tv or an LG smart tv, the steps to turn off the audio description are pretty much the same. Some shows and movies have multiple audio and subtitle languages available. From there, select "Settings" and then "General." Under "Narrator," you can toggle the narrator off. Clear Cache from your phone or browser. Audio Description for HBO Max & What You Can Expect - 3Play Media Clear Cache from your phone or browser 5. If you haven't already, in the video player (while watching) select the settings icon & go to Audio track. HBO Max Joins the Ranks of Streamers Providing Audio Description You can also turn closed captions on and off by pressing the Star button (*) on your Roku remote, and then choosing: On replay, Off, or On always. For the first week of release, there was no audio description, but as of last week, the film has audio description on both the color and black and white versions. After accessing HBO max, click on the message-like icon at the top or bottom of the screen depending on the device. In the Audio section,tap English Audio Description.. But if you're watching a TV show or movie and hear audio describing the scene, it's possible a different kind of accessibility feature, usually called Descriptive Audio, has been enabled. There will also be improvements to the screen reader compatibility of the website and apps. Change your settings so that just the language you want will play. Select Screen Reader. Making the HBO Max website and application more accessible in terms of navigation and content. If youre having trouble turning off audio description on your TV, you might want to consult your TVs manual or the manufacturers website.