All fares are subject to change without notice prior to full payment, and may be thereafter adjusted as further set out below. We and or our affiliates may charge an online booking fee; this fee is highlighted upon payment and is always non-refundable. After placing an order, you will receive an email from us with a StudentUniverse invoice number acknowledging that we have received your order. combination of at least two of the following components selected before Please note, you may not meet the eligibility requirements and may be required to obtain a visa. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). As a student, I bought a ticket from the student universe website. Most airlines are not offering full refunds at this point, except in very specific circumstances. We will try to reach you again as soon as we can. For your protection, we recommend that you purchase trip cancellation and travel accident protection. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. comments . To find the change rules for your flight ticket, look under the My Trips section of your account. your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. Your travel credit is associated with your original booking. You agree that your sole legal recourse is against the specific provider, not StudentUniverse or its affiliates, parent company, shareholders, directors, officers, employees, agents, or contractors. That page has the latest coupons, promo codes and deals etc. When you book with us we will look after you until you arrive home safely from your travels. Are the prices I see on your site in U.S. StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. There are also plenty of travel deals available to all young people (18-25 year-olds). Any services we provide to you are collateral to our agency relationship with the travel service provider and are separate to the actual provision of the travel services. Conditions can change rapidly in a country at any time. We are not obliged to accept your order and may, at our discretion, decline the order. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at customer.relations@flightcentre.co.uk, or by post to Level 9, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE giving your booking reference and all other relevant information. If you don't see a credit that you think should be there, give us a call. Depends on the airline policy. Good. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Most Popular. Tuition and Fee Policies in the Event of Campus Closure. Please read these Booking Conditions carefully. Travel Clinics, operated by Masta Limited, provide comprehensive travel health advice and same day vaccination and anti-malarial services. +1 617 321 3281 if you booked online through our website. At the time, most countries haven't announced a vaccination requirement. To make a booking, click "Buy Now" and follow the prompts that appear on-screen. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. If you don't see a credit there, but think you have one, just give us a call. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. If a student does cancel prior to the start of university classes, 100% of tuition and fees will be refunded.. Withdrawal or cancellation occurs on the calendar day that the . We advise you to print the on-screen confirmation. Have a look and see if there is one that works for you! When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. No date changes are permitted outside of your tickets validity period. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. All refunds will be delayed until the situation stabilises. StudentUniverse is not responsible for providing you with this information. If you would like us to petition to the airline for a special request, we will advocate on your behalf. How much can I bring? last updated: June 29, 2021. You must comply with local government regulations. You will be asked to pay our administration charge of 50 per passenger per booking (or such other amount specified in your travel documents), plus any additional travel service provider change or cancellation fees. Also, current discount deals are available at the link. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). If we have several people messaging us for the same problem, it actually slows us down and takes time away that could be spent helping more people. We strongly encourage you to check all dates, details and restrictions (including whether the booking is non-refundable, non-date-changeable or subject to cancellation and amendment fees). Become a FREE member to access our exclusive student travel discounts. If the credit card information is passed through to the travel services provider and you seek to charge back your payment from the provider, you agree to indemnify StudentUniverse against this chargeback from the provider, including without limitation any air debit memos charged to StudentUniverse. You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. Check with the Centers for Disease Control and Prevention for current information prior to and during your travel. Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. are beginning to reopen to travelers who have been vaccinated. Change rules and fees can vary tremendously. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). All prices are subject to availability and can be withdrawn or varied without notice. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. Flexible Airline Policies: Coronavirus last updated: 29 June 2021 Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. We understand a lot of events have been cancelled due to concerns over COVID-19. We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. This is very common, just make sure you have the card holder's permission! StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. Payment by you at the time of placing an order does not automatically mean your booking is confirmed. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. We also do not offer any compensation if another customer books the same itinerary as you at a lower price. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. Some fares are for verified students, teaching faculty, and youth aged 16-25 years old only. Anyone can book with us, just not everyone will be able to get access to special discount student fares. We are trying to help as many people as possible as quickly as we can. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. Change penalties will be listed underneath your itinerary under 'Change & Cancel.'. All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. We advise you also to print the on screen confirmation. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. Your travel credit and expiration date can be found in My Wallet. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. Heres some answers to the top questions we are getting and information to help us help you faster. I had leave revoked in the military and had to cancel my trip. Travel & Covid-19: Everything you need to know. If you would like us to petition to the airline for a special request, we will advocate on your behalf. If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id. To verify your current enrollment status we may need to contact your university or college. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. If your search has some of these special fares available it will be messaged in the search results. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. You will need to have their legal name as it appears on their ID and their date of birth. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. . Yes, same airline. If you wish to cancel your flight ticket, you must contact us by phone in advance of your flight boarding. We recommend that you contact the airline or visit the airlines website to confirm your scheduled departure time 24 hours prior to your flight. It depends on the airlines waivers and if the travel ban actually applies to you. Your legal rights in connection with the provision of individual services and third party arranged packages are against the specific provider and are not against us, except to the extent a problem is caused by fault on our part. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. Almost always, latest coupons and promo codes can be found there. Prices are not guaranteed until full payment is made. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. All refunds will be delayed until the situation stabilises. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more.
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