(I paid extra for this option) After 3 times applying for a change I finally got answered, saying my requested change is not available. Prices are life and always changing. Imagine the cost for the companies if they were liable for compensation like that airlines have to pay for delays. They never respond to mails and have no phone number. Bought wrong ticket because they shower wrong results. WebThe first known name of the city is Byzantium (Greek: , Byzntion), the name given to it at its foundation by Megarian colonists around 657 BCE. Due to our buying power we often have access to exclusive deals not available anywhere else to save you even more on your ferry ticket (sign up to our newsletter or follow us on Facebook or Twitter to ensure you don't miss out! The calculation will start on the latest of the following three dates: May 30, 2023 the 30th day after you file your return the day after you overpaid your taxes For more information, see Prescribed interest rates. How do we get a confirmation? In order to cancel your ferry tickets, you need to make a cancellation request at least 3 days (72 hours) before your ferry is scheduled to depart. Next day (day 4) I was given an hour in which to payfor an amendment, which I did. All the above incident has been recorded with the police. I contacted Direct Ferries via the online form and they resolved the problem within an hour and also checked me in. They said they would check it out. No way of calling them. We remain at your disposal. All rights reserved. I am writing to seek your support and look at this matter with sensitivity and compassion. Thank you! Cancelling your booking through My Account is quicker and cheaper so we would suggest requesting the cancellation there. By joining you agree to our terms & conditions and 20,000,000 members worldwide Our customers love us! I made reservations Ferryhopper applies a small modification fee of 6 (euros) per booking. In your case you have contacted us only once but you have closed tht ticket by clicking on finding the solution and therefore the ticket could never be handled by one of our agents and after that you have not conatcted us again. If you are outside of Athens (e.g. I recently booked the St Malo to Poole ferry with Direct Ferries. DirectFerries.co.uk - the one stop ferry shop, a brand of Direct Ferries Ltd - all rights reserved. They don't pay the refundWe are still waiting for our refund, they won't respond to our email or contact form. having to cancel the chair, which then allows you to book a cabin. WebWhen boarding begins, the gate will open and your boarding pass will be collected as you board the ferry. Certainly worth trying your luck. CT17 9TJ !Look at their Facebook page and you will see THOUSANDS and THOUSANDS of horrible reviews for them!DO NOT USE! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Booked Algeciras to Tangier Med recently using FRS. On both occasions the sailings you picked were already sold out so we could not process your request as there was no availability. With some ferry companies we'll be able to confirm your cancellation and refund straight away, but if we can't, we'll do our best to have it confirmed within 48 hours. Grimaldi's direct service is backed up by a four-times-a-week feedering service covering every major North American port from Halifax to Houston. Dear customer, Many thanks for your feedback! Direct ferries are great value, usually easy to book with, very informative, send the right links and in a timely manner. Please do not hesitate to send us a message or give us a call. Also there is a choice of "lounges," but there is no explanation of the differences. We advise you to check with your bank as some accounts or credit cards offer a travel insurance as well and you might be able to claim a refund on the insurance instead.Kind regards,Madalina / Direct Ferries. The website was setup easily and everything worked fine. Wondering what happens if your ferry travel plans change? As well as a great reputation within the industry we have provided the best price, choice and service to many millions of customers since our inception and are ranked no.1 on independent review sites such as Feefo and Trustpilot. I think a lot of companies hoped people would accept vouchers to help with cash flow but legally if they cancel I think they have to give you a cash refund. Using this company, in this instance. My original booking included the ability to change my booking. Please note that online requests for ticket changes can only be processed during business hours. Kind regards, Direct Ferries Team PC Patrick Crossan 8 reviews GB Dec 16, 2022 Scam Site: Scam Site: Thank you for booking with Direct Ferries. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Please note: prices rise as space becomes less available. As I see it the op is entitled to a refund but not additional compensation as the cancellation was not due to a fault of the ferry company. You have contacted us on 21 September about this but after you already made the charge back through your paypal account and therefore your account with us was already blocked and the issued refund could not go through. We booked with Direct Ferries, tried to amend it a few weeks before travelling. Now looking forward to our up coming adventure. Can I cancel them and get a refund? Wait does that mean I can retrospectively change the terms to every contract I've entered into? WebNeeded to change tickets. Tripadvisor performs checks on reviews. If youre booking a ferry with Brittany Ferries go direct! We use dedicated people and clever technology to safeguard our platform. Have a browse through our website and use our simple ferry booking Rent-to-own and financing options allow you to get the trailer you need within your budget. We did so with Britanny Ferries. WebMessages 12. Months later, it is impossible to get a refund. Dear Sue Sturgeon,Thank you for your feedback. Normally if the tree is dead, hazardous, planted too close to your home or not considered significant due to its small size you should be able to remove it Thank you for booking with Direct Ferries. !Their phone number is turned off for incoming calls!!!WHY????!! I made reservations. The booking was quite straight forward but is a little confusing the first time you use it when you see the reclining chair booked and cabins not available. They charged me 79.00 to cacel a booking. Please react urgently on my requests. Dont book with this company- book direct with Ferry operator. Hi all. With some ferry companies we'll be able to COVID-19 Information
You can amend your booking online if you have an account with us. WebThe confirmation is only valid in combination with the credit card used for payment and, therefore, you must be in possession of it at check-in. After over three weeks they have at first they don't know anything about, and just after that, they suddenly admitted that I have a ticket and everything is just fine. There was a mistake on your site, and you cannot admit it. What attractions are near Direct Ferries? If you are still in Athens or planning to visit after your trip, you can return your tickets to Ferryhoppers offices at Andrea Syggrou Av. I am now writing direct to their registered office. We had the same with Qatar. You can check your confirmation email or log into My Account to see if you are able to amend your booking. Please also ensure that you have provided the correct email address and phone number so that we can send you the booking confirmation email and contact you in case of last-minute changes to your trip (e.g. As a result of the above incident, my BRP (resident permit) was also stolen. We must get on line 48 hours before ferry date to get our tickets. On domestic routes, ferry companies may be more lenient when it comes to spelling mistakes and it is unlikely that you will encounter a problem during boarding. One final number gave an answering machine that DF doesn't take phone calls and you're reverted to the website. The standard procedure for changing a booking is to cancel the issued ticket and book a new one with the correct details. Please don't hesitate to contact us, if you have any queries. The easiest and cheapest way to cancel your booking and request a refund is to log into My Account and request the cancellation there. Unfortunately we're not able to add a return leg to a one way booking once it's been confirmed. You can request a cancellation either through the My Bookingsection on our website or by completing our online contact form. Please don't hesitate to contact us, if you have any queries. Find out how we combat fake reviews. Thousands of top-named brands Direct Ferries - More WebWill I get a refund if I cancel my booking? WebAnswered: I need to travel to milna (brac) from hvar on thursday 18th august. I could find no way to contact other than amendment. The transaction currency used on our website is the euro (). Requiring chains keeps traffic moving during storms rather than closing a pass or roadway. Use our price finder to easily find ferry connections and the best available ferry ticket prices to suit your needs. Direct Ferries Limited has its registered office in London, United Kingdom. However, if you are traveling internationally or have purchased discounted tickets, you may not be allowed to board the ferry. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Due to some recent backlash Holiday Extras are giving some customers refunds instead of vouchers but not all, likewise some holiday cottage rentals have become a bit more lenient. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with a lot. Seriously this is basically a scam. They send Google link with location but doesn't work on my phone or computer. Hi Team, Hope you are well! WebUnfortunately, having booked a non refundable ticket, the ferry company has not offered a refund on this occasion. WebIf you decide that you do not wish to keep the building. Please send any questions or comments to: help@poferries.com We are legally obligated to follow these policies regarding issuing, changing and canceling ferry tickets and we cannot make any exceptions to these rules.