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Plantronics B825-M Voyager Focus UC Bluetooth Headset with USB (202652-102) CA$ 249.00 The Voyager Focus headset features voice alerts that announce caller ID, connection status, and talk time, while a dynamic mute alert warns you if you try to talk while the headset is muted. 5. The mute button on MS Team app does work. Poly audio devices have amazing acoustic features that improve your experience, whether you are taking a call for work or relaxing with your favorite music. |__Avaya/Lucent/ATT Partner Headset INFO 30-Apr-2020 13:39:24,877 [0x00002440]: RefId:[e8458d61-a761-4eed-a43b-82fbe32d1a76] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} %PDF-1.6 % The best way forward, as you have not provided the minimum amount of details needed, is to contact our support team. If the call can still not be unmuted, perform the following: 3. INFO 30-Apr-2020 13:39:24,943 [0x00002440]: RefId:[efdbf9d0-b8ef-4074-8f42-93e324259e81] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__Avaya Phone 94xx, 95xx Headsets Please give me a number to call to get support. INFO 30-Apr-2020 13:39:24,944 [0x00002440]: RefId:[b6915749-0746-4b6a-9b62-3046d36f0337] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 2. xUMo0=$$mR+LR8 >*6!TEQ'kkNW4,`WlMwRXw All versions of Hub for Windows, with all versions of Lync, All Plantronics devices supported by Hub (refer to Hub for Windows Install Notes). endobj INFO 30-Apr-2020 13:39:25,269 [0x00002440]: RefId:[a77ddc71-db8f-4860-aaad-1cf9f9d6b43b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,255 [0x00002440]: RefId:[2cba0c69-609e-427c-a47e-2f9f5b272d6e] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again My candidate directory branches where to look are: C:\Windows, C:\Program Files (x86). INFO 30-Apr-2020 13:39:26,793 [0x00002440]: RefId:[4c0161ec-36d8-4a3b-b1f9-19986ec58e1f] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,705 [0x00002440]: RefId:[ac924e0f-f218-468f-9159-c00c75c4bb41] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged INFO 30-Apr-2020 13:39:26,502 [0x00002440]: RefId:[fef900d5-b6ff-4e6d-90ee-35c8c7a95868] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} We are trying to get those devices (Plantronics W740-M or Jabra headset 9460 and Jabra Motion UC)to see if we can reproduce the issue. Plantronics Voyager Focus UC (B825-M) On-Ear Binaural Active Noise Cancelling Bluetooth Headset (P/N: 202652-02) Lazada PH Plantronics Stereo Bluetooth Headset User Guide Manuals+ Poly Voyager Focus UC Bluetooth Headset Charging Cradle (Plantronics) Stereo headset with boom microphone, USB-A for PC/Mac Active Noise Canceling Works with Teams . I had to restart the system after the update for it to address the issue but it appears this does fix this issue. <>stream INFO 30-Apr-2020 13:39:25,360 [0x00002440]: RefId:[762f6d7b-acb0-4c0b-b9a9-b914ca56b823] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:27,009 [0x00002440]: RefId:[49f22aa6-9092-411c-85ec-aa0dc0bad89e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 5. This headset has a utility "Plantronics Hub" that allows you to configure a myriad of settings including an option for "Mute On/Off . While the call is active, mute the call from the device or Lync. Phone firmware must be 5.4.2 to use Voyager Focus. Make or receive another Lync call; the call may be stuck on mute. |__Toshiba DP5xxx, DKT3xxx Headsets Wearing the Voyager 5200, tap the call button to test sensors. These sensors are located in the bottom of the ear cups. I will advise to uninstall and give that a go. To mute the device, click Mute. INFO 30-Apr-2020 13:39:25,609 [0x00002440]: RefId:[31e52248-f553-4ac9-bb31-f76eba4a9b83] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:17,723 [0x00003980]: RefId:[871cf292-7085-413a-b784-030abc2e0322] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Works well. DEBUG 30-Apr-2020 13:39:17,456 [0x00004ba0]: RefId:[3ea9475a-581e-4c01-bf46-8ff1c9c9edeb] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_IN_PROGRESS On top of that I now get my headset muted the second I finish a call. I am not sure what's wrong. Mute works local to the headset. I have a Plantronics Voyager Focus UC - BT600 - if the phone is ringing as soon as I pick the headset up from the table (for instance) it says Mute on, Mute off, Mute on, Mute off, Mute on. "" 4 "power off" . Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Le migliori offerte per Plantronics Blackwire 3200 Auricolari con cavo stereo - Nero sono su eBay Confronta prezzi e caratteristiche di prodotti nuovi e usati Molti articoli con consegna gratis! You can't turn this one off completely AFAIK. INFO 30-Apr-2020 13:39:25,457 [0x00002440]: RefId:[2f197334-0d96-4914-913b-d16be50b9563] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Find many great new & used options and get the best deals for Jiade PC Headset with Microphone Noise Cancelling & Mic Mute, USB, NEW at the best online prices at eBay! Plantronics 27708-01 Specs. INFO 30-Apr-2020 13:39:25,380 [0x00002440]: RefId:[4192b57e-a0e7-4856-8c0d-375726682bdd] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again You just press mute button - "Unmuted" - press again - "Muted" - and you are sure nobody hears you. Ok. - sancho.s ReinstateMonicaCellio Apr 13, 2020 at 8:46 It's only the mute button on headset that doesn't work. INFO 30-Apr-2020 13:39:26,059 [0x00002440]: RefId:[02552c46-456a-476d-8114-bca17a37c815] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged INFO 30-Apr-2020 13:39:24,727 [0x00002440]: RefId:[449284a9-a7d5-41eb-b6e7-1bac5c3fb9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Make or receive another Lync call; the call may be stuck on mute. INFO 30-Apr-2020 13:39:26,972 [0x00002440]: RefId:[a48ca47d-213f-41dc-9c16-18dde3f51d62] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,831 [0x00002440]: RefId:[12ea5fdc-acaa-4235-950d-ef90ed11b983] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,379 [0x00002440]: RefId:[88d731b0-f054-441e-8509-8f0bf45bd0a6] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Details. Once uninstalled, what is the best link to use to download the new software? Free shipping. INFO 30-Apr-2020 13:39:24,904 [0x00002440]: RefId:[d6a286bd-dcb2-4cb0-a104-559ea3693f6f] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again . Read helpful reviews from our customers. This thread is locked. The headset will continue to give a triple beep every 15 seconds. While the call is active, mute the call from the device or Lync. INFO 30-Apr-2020 13:39:24,974 [0x00002440]: RefId:[a07963e9-8958-41fe-b49a-9de6cd398be8] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged As soon as it does this once then the headset will mute itself in every other application that includes audio. Feedback 0 out of 0 found this helpful The language in my office right now is a lot worse than that as I work in sales and rely on the phones. Sharing best practices for building any app with .NET. You can mute and unmute your headset using Plantronics Hub. This will turn off the sensors and that will allow you to move your head freely without muting the microphone, you will be able to still mute the microphone from the mute key or by swinging the mic boom arm. could we kindly keep the language professional? COMPUTER HEADSETS INFO 30-Apr-2020 13:39:25,704 [0x00002440]: RefId:[c68702a8-43cc-4f54-bd02-2b19fd073622] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 2. Microphone Type Boom. This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. INFO 30-Apr-2020 13:39:26,192 [0x00002440]: RefId:[785517d3-900d-4cad-95b0-910235e37d96] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Thank you Kam Foo Aw, I'm happy to try, where can I obtain the Insider Fast Build? INFO 30-Apr-2020 13:39:24,924 [0x00002440]: RefId:[b96392a5-064c-45df-b28d-8c9726f82373] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Kam Foo Aw: I am on Sierra and my system is fully up to date to the latest version released by Apple. Ok. 3. INFO 30-Apr-2020 13:39:26,171 [0x00002440]: RefId:[39bf1b8e-46fb-4d43-83c0-a25331ed1584] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,763 [0x00002440]: RefId:[d3a52a8a-0f21-42fc-80ac-1175bfa19c88] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Apple Cell Phone Headsets with Microphone Mute Button, Plantronics Cell Phone Headsets with Microphone Mute Button, |__Inter-Tel 85xx, 86xx Headsets DEBUG 30-Apr-2020 13:39:24,705 [0x00002440]: RefId:[47cce224-0305-4e52-b96b-38524aa1c60f] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=MUTEON The headset icon turns green to indicate the device is unmuted. |__Aastra Phone Headsets 4. INFO 30-Apr-2020 13:39:24,728 [0x00002440]: RefId:[913b2c8a-e953-492d-a94b-e9ba91ee3456] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again