axs allows you to transfer ticket you have bought from within the app. Click the Sell button next to the event in your AXS Account. Why did the venue decide to use AXS Mobile ID? Its up to you! Transferring Tickets. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Yes No Still Need Help? What if my guests arrive at different times? Transfer tickets to friends (for select events). The tickets will be delivered to the buyer automatically. Use the same email you use on StubHub. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. On the Review page, click the List Tickets button to finish. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. After that, the tickets will be theirs to use with the AXS app. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Theyll also need to get the AXS app. You may also review your transfers and purchase history at AXS.com. 2021 Vivid Seats Ltd. All rights reserved. You may also review your transfers and purchase history at AXS.com. Ability to transfer and/or sell tickets varies by show and is subject to change. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Upcoming. Use of this website signifies your agreement to our. Select the seats you would like to send. Sign in or create an AXS account. Enjoy the event! The gig has not been cancelled we just chose not to go. Step 1: Download and Login into MLB Ballpark App. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Do you know what number you used to contact AXS? Yes I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. I followed the directions of creating a AXS account via the email address that they sent me the email. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. If you already have an AXS account, the tickets will be transferred to your account automatically. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Your tickets will no longer be listed for others to buy. After the switch, you will enter the email address you use to access the community in order to reset your password. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Otherwise you have until your friend creates an account to cancel the transfer. You also have the option of transferring and listing your tickets for sale prior to the event. When its time for the event, they can open the app to show their tickets on their phone. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. If you already have an AXS account, the tickets will be transferred to your account automatically. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. To login, use the same email address you used when purchasing your tickets. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. You will enter your community username and new password and done! We are changing the way you register and sign-in to the StubHub Community. Even if you call within 48 hours of your event, you will probably get no help at all. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Have mobile tickets and cannot find barcode. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When fans have tickets they cant use, they list them for other fans to buy. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. The Rockets App is free to download and available in the App Store or the Google Play Store. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." You will enter your community username and new password and done! Press question mark to learn the rest of the keyboard shortcuts. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Does anyone know how to do it through axs?? If you see a Sell button next to your tickets in your account, you can sell them! After that, the tickets will be theirs to use with the AXS app. No, tickets must be scanned through the Rockets App or the AXS App. SOLD TICKETS VIA AXS. Browse your upcoming events and tap the ticket icon for the one you would like to sell. After completing the account information, you may buy, sell or manage any seats in your account. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Danielle is the author of this solution article. If your friend already has an AXS account, the tickets will be transferred instantaneously. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Theyll also need to get the AXS app. Now we just want to get rid of them ugh. Bought tickets for a group? All Rights Reserved. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics and need to send them to a friend, transfer the tickets through your AXS account. and our Cookie Notice I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. If they already have an AXS account set up the tickets will go in their account automatically. Manage Cookie Preferences If you do not currently have an AXS account you will be instructed to create one during your purchase. Nope. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. | Have screenshots and stuff with timestamps to also prove this is a thing. Privacy Policy | Select the tickets to sell, and then set your price and selling options. Flew in for this show. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. When listing tickets, you decide how long your listing will be available for others to buy. Open the AXS app Sign in or create an AXS account. The tickets will be delivered to the buyer automatically. Also, to make it even more . And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Show was postponed from June 2020 to July 2021 due to covid. AXS Mobile ID allows for convenience, flexibility and security. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. No. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. This will bring you to the page to confirm the correct email associated with the order. If you see a Sell button next to your tickets in your account, you can sell them! I tried calling axs.nobody was home. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Then your friends can get in with their own phones using the AXS app. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). When I sell tickets, do I have to deal with the buyer? Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. totally rinky dink. Reddit and its partners use cookies and similar technologies to provide you with a better experience. No paper tickets required. They said they would get in contact with the seller and have the tickets transferred over. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? If you do not currently have an AXS account you will be instructed to create one during your purchase. All rights reserved. Stub hub sent my hockey tickets for a las vegas game to axs. After the switch, you will enter the email address you use to access the community in order to reset your password. Your guests will need to create an AXS account to receive tickets. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Third-Party Resale Tickets: Everything You Need to Know. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Its up to the promoter, artist, or team if you can sell tickets or not. When I buy tickets, do I have to deal with the seller? Your tickets will no longer be listed for others to buy. From everyone at Vivid Seats, we hope you enjoy your event! This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The event staff will scan this digital barcode to let you and your party into the event. Usually there is a waiting period of a few weeks. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Present the scannable QR code at the door for entry to Toyota Center. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sign into your AXS Account and click Listings. and our The game is in 36 hours. Use the same email you use on StubHub. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Thanks! Yep! Browse your upcoming events and tap the ticket icon for the game or event you would. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. No. If they already have an AXS account set up the tickets will go in their account automatically. Here we are. What is AXS Official Resale and where do the tickets come from? Copyright The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Press J to jump to the feed. Terms of Service | Just follow the simple steps to make the tickets officially yours. Select the tickets to sell, and then set your price and selling options. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. On the review page, click the Transfer button to send the tickets. Yes. On the review page, click the Transfer button to send the tickets. Select the tickets to transfer and enter the recipient's information. Theyll just have to create an AXS account to claim their tickets. Help us improve this article with your feedback. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Your AXS Mobile ID ticket will now show up. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Stubhub assured me my tickets would be available. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Select the tickets to transfer and enter the recipient's information. i spent the next 2 hours trying to get the axs app to work and get my tickets. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. The concert is tomorrow. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. [deleted] 1 yr. ago. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Customer service all the way to your seat, 2000-2022 StubHub. When I sell tickets, do I have to deal with the buyer? You should see something to transfer. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Overall, disappointing, but fair. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. On the review page, click the Transfer button to send the tickets. Can I have multiple tickets on one phone? Before following any of the steps below, make sure you download the Official Houston Rockets App! Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Privacy Policy. AXS handles payment and delivery so buyers and sellers never interact with each other. Click the 'Transfer' button and your guest will receive a notification via . Never. If your friend already has an AXS account, the tickets will be transferred instantaneously. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Sorry we couldn't be helpful. I have a problem with AXS Tickets Are you having issues? So you can sell on StubHub or any other way you find. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If they already have an AXS account set up the tickets will go in their account automatically. Its up to you! SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Review listing information and choose Credit Card for payout. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. 2023 it never happened. What are my options here? With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Your Privacy Choices | Sign into your AXS Account and click Listings. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. why the hell can they just not send you the tickets in an email, as an option? Sorry we couldn't be helpful. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Is there any way to get any assistance? How will I know if my transfer was successful? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Easy! Tap View to access the barcode and scan in for entry. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. I purchased tickets for a concert back in February. As an event draws closer, venues generate the barcodes for each ticket. Tickets Not Showing Up In AXS Hello! We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Yes On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Lindsay is the author of this solution article. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Bought ticket and then they weren't available from the seller. Click the Sell button next to the event in your AXS Account. Are screenshots of the barcode valid for entry? AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Show the ticket in the App at the entrance and get them scanned to enter. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. We bought the tickets through AXS and we have no clue how to sell or transfer them. If available, youll see the option to get tickets with AXS Official Resale on the event page. Tickets Seat numbers it lists 13-16 ? It got postponed and now we all cant go. Create an account to follow your favorite communities and start taking part in conversations. AXS Mobile ID tickets are digital and cannot be printed for venue entry. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Just follow the simple steps to make the tickets officially yours. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. When your tickets sell, youll receive an email informing you of the sale. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Open the App and sign in to see your tickets. I purchased 2 tickets through stubhub January 2020. Yep! Hey guys, I just joined this group so if this isnt allowed lmk. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . AXS handles payment and delivery so buyers and sellers never interact with each other. You'll then be asked to review the transfer. Show the ticket in the App at the entrance and get them scanned to enter. This will help to ensure that you are ready for your event in no time! The Fox Theater Foundation. Updated a few days later TL;DR: Call the merchant that issued the tickets. Why did the venue decide to use AXS Mobile ID? There is no fee for transferring seats and you are allowed unlimited transfers. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). AXS Mobile ID allows you to manage . Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do I transfer AXS Mobile ID? After logging into the app, verify the tickets are available in the app. Remember, your friends can always transfer tickets back to you. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Help us improve this article with your feedback. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. To view your AXS Mobile ID tickets click on your initials in the middle. Bought tickets for a group? Many fans find it best to TRANSFER the seats to their guests prior to the event. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There has to be some way, right. However, we recommend that you transfer tickets to each person attending the event. Try to contact them on their Twitter account. How do I use the Rockets App to enter the building? What if my guests arrive at different times? | Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Select the tickets to transfer and enter the recipient's information. Apparently it is actually AXS? Official Tickets and Your Source for Live Entertainment | AXS.com So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). No. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. It depends. Did you find it helpful? You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. AXS Mobile ID allows for convenience, flexibility and security. Click the Transfer button next to the event in your AXS account. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". For more information, please see our At this point, you should see your tickets in the MLB Ballpark app. We are changing the way you register and sign-in to the StubHub Community. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. i had the exact same problem. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Otherwise you have until your friend creates an account to cancel the transfer. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Tap Tickets Tab (pull down on the screen to refresh if necessary). Go into the app, look at the ticket. Select the tickets to transfer and enter the recipients information. Can seats be transferred to someone who doesnt have an AXS account? I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. may not be valid. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. i will not book anything on stub hub as a result. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Yes Youll be able to transfer money to your bank from your account on AXS.com. Article. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). If you do not currently have an AXS account you will be instructed to create one during your purchase. Flew in for this show. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Click yes, retract now.And youre done! What is transfer? AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. When your tickets sell, youll receive an email informing you of the sale. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Can seats be transferred to someone who doesnt have an AXS account? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Please help.